N/A

i need help urgently!!!

please remember that this is community support

what happens when you try to access the dashboard

can you try on a VPN?

I just tried now it works
But I noticed the database has been redeployed leading to loss of data

show me a screenshot of the database service in your canvas please

your database doesn't have a volume, without a volume data can't persist

you are also on the limited trial plan, you won't be able to deploy code anymore unless you upgrade to hobby

i've been using it like this for 3 months now

for data persistence with postgres you can mount a volume to /var/lib/postgresql/data

i know about the trial period i still have credits remaining

how can i do that?

you may have credits, but it's a limited trial, you won't be able to deploy new services that aren't databases

right click the postgres service and mount a volume

sorry, it's "attach volume"

can the lost data be recovered?

no it can't, sorry

<:mildpanic:804271964587819059>

going forward please be more careful not to remove the volumes on the databases, as that's where the data is stored

so it's was because i didn't attach volume

the databases come with volumes, but it was removed at some point

i'm still shocked coz i've been using the database since december with no data loss

at some point since december you removed the volume

please be more careful in the future

i will
Thank you for your time

no problem