Is the deployment platform down?
vinkaga
HOBBYOP

2 months ago

Hello,

The dashboard doesn't seem to refresh and the CLI is failing as well.

$ railway status
Problem processing request
Solved

58 Replies

Railway
BOT

2 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


ralyodio
HOBBY

2 months ago

yes. i can't deploy either.


njbrake
PRO

2 months ago

Same with me


adriancoll-stowlog
PRO

2 months ago

Same


neicras
HOBBY

2 months ago

i cant deploy


neicras
HOBBY

2 months ago

% railway up

Indexed

Compressed [====================] 100%

Failed Failed to upload code with status code 500 Internal Server Error


miroblog
PRO

2 months ago

yes its down ATM


baslefeber
FREE

2 months ago

Same here, also getting internal server error


Anonymous
PRO

2 months ago

Same


litan7
HOBBY

2 months ago

same same - I thought issue with my project and deleted it, later found the reports raised here :(


lilsavage2245
PRO

2 months ago

same, I thought it was just me. Damn


ray-chen
EMPLOYEE

2 months ago

Hey! Apologies about this - we've identified the issue and are working on a fix.

https://status.railway.com/cmfv13zib12ij6f0fr7dtts3o


Status changed to Awaiting User Response Railway 3 months ago


ray-chen
EMPLOYEE

2 months ago

This should be fixed now, try again?


neicras
HOBBY

2 months ago

i still get operation timed out

by railway up @ray-chen


Status changed to Awaiting Railway Response Railway 3 months ago


ray-chen

This should be fixed now, try again?

neicras
HOBBY

2 months ago

i still get operation timed out

by railway up @ray-chen


vinkaga
HOBBYOP

2 months ago

Still not working for me.
Doesn't update vars from dashboard.
CLI is timing out.


neicras
HOBBY

2 months ago

now stuck at deployment in progress: building the image...


litan7
HOBBY

2 months ago

this project usually takes 1mins finish deploy, now it is ...

Attachments


ray-chen
EMPLOYEE

2 months ago

Yep, we're having another incident on deployments unfortunately - https://status.railway.com/cmfv2ciuy00krz1jvwfghr4gz

We've identified some underlying causes and are working on a fix. Apologies for the inconvenience!


Status changed to Awaiting User Response Railway 3 months ago


ray-chen

Yep, we're having another incident on deployments unfortunately - https://status.railway.com/cmfv2ciuy00krz1jvwfghr4gzWe've identified some underlying causes and are working on a fix. Apologies for the inconvenience!

litan7
HOBBY

2 months ago

Thank you Ray and team!


Status changed to Awaiting Railway Response Railway 3 months ago


jake
EMPLOYEE

2 months ago

Welcome!


Status changed to Awaiting User Response Railway 3 months ago


vinkaga
HOBBYOP

2 months ago

I am still not able to deploy

 $ railway up --service api --environment development
  Indexed                                                                                                                                                            Compressed [====================] 100%                                                                                                                             Failed
Control Plane Degradation

Status changed to Awaiting Railway Response Railway 3 months ago


vinkaga

I am still not able to deploy$ railway up --service api --environment development Indexed Compressed [====================] 100% Failed Control Plane Degradation

ray-chen
EMPLOYEE

2 months ago

Yes, deployments are currently paused for non-Pro users at the moment. Apologies for the inconvenience!


Status changed to Awaiting User Response Railway 3 months ago


vinkaga
HOBBYOP

2 months ago

Upgraded to PRO, build deploy started, but deploy did not run.


Status changed to Awaiting Railway Response Railway 3 months ago


jamiemufu
PRO

2 months ago

Ye status says disabled for non-pro - but am pro and not deploying


ray-chen
EMPLOYEE

2 months ago

Try again now. Apologies for the inconvenience once again!


Status changed to Awaiting User Response Railway 3 months ago


vinkaga
HOBBYOP

2 months ago

Still failing

Error: dial unix /var/run/postgresql/.s.PGSQL.5432: connect: no such file or directory

Status changed to Awaiting Railway Response Railway 3 months ago


ray-chen
EMPLOYEE

2 months ago

We should be all back up now.


Status changed to Awaiting User Response Railway 3 months ago


vinkaga

Still failingError: dial unix /var/run/postgresql/.s.PGSQL.5432: connect: no such file or directory

ray-chen
EMPLOYEE

2 months ago

Could you try redeploying your Postgres


ray-chen

We should be all back up now.

gliconstructio
PRO

2 months ago

HEY IT SAYS INVALID DATABSE URL WHY IS THIS? WHAT IS THE FIX


Status changed to Awaiting Railway Response Railway 3 months ago


vinkaga
HOBBYOP

2 months ago

Still the same error

Error: dial unix /var/run/postgresql/.s.PGSQL.5432: connect: no such file or directory

gliconstructio

HEY IT SAYS INVALID DATABSE URL WHY IS THIS? WHAT IS THE FIX

jamiemufu
PRO

2 months ago

Same here. How can you allow rebuilding that takes down production applications... Absolutely wild


ray-chen
EMPLOYEE

2 months ago

If you see "Invalid database URL" can you please link your service here?


Status changed to Awaiting User Response Railway 3 months ago



Status changed to Awaiting Railway Response Railway 3 months ago


ray-chen

If you see "Invalid database URL" can you please link your service here?

jamiemufu
PRO

2 months ago

project/d30fd09b-4b8a-40bd-bf0c-78d575e1e2f6/service/8431d465-0543-4abd-95de-8f2573b1194d

Can confirm database is down:

The provided database string is invalid. Error parsing connection string: empty host in database URL. Please refer to the documentation in https://www.prisma.io/docs/reference/database-reference/connection-urls for constructing a correct connection string. In some cases, certain characters must be escaped. Please check the string for any illegal characters.

Nothing changed in the application.

I have restarted and redeployed both web and database


ray-chen

If you see "Invalid database URL" can you please link your service here?

tonkotsu
PRO

2 months ago

Also experiencing this issue, even after redeploy. Not vital that it's up, but it would be great if it could be.

Redis instance, invalid database URL.

https://railway.com/project/b4c0db64-2177-406d-8559-65238726654b/service/e8a15040-5558-447e-a3a0-1c7a9aa91d80/settings?environmentId=f5fe4094-ffff-415d-925b-7ab47a708c1d



gliconstructio
PRO

2 months ago

still like that even i redeployed


jamiemufu
PRO

2 months ago

There is clearly another outage - why is your status page not updated?


rishimohan
PRO

2 months ago

Yep, deployments are still erroring out for me

Attachments


rishimohan
PRO

2 months ago

It's been down for me for > 20 minutes now. My app's throwing error for my customers and I'm not sure what ETA should I give to them. Can anyone from mods tell what's the issue and expected ETA to resolve the issue?


vinkaga
HOBBYOP

2 months ago

I can deploy successfully now. Leaving the thread open for others.


rishimohan
PRO

2 months ago

@vinkaga I'm still seeing Database connection error, is it working for you now?


vinkaga
HOBBYOP

2 months ago

@rishimohan, my last deployment did succeed. But that was done manually through my local machine. I will try GitLab pipeline shortly.


tonkotsu
PRO

2 months ago

Attempting to redeploy Redis still results in the error, which in part is caused by the REDISHOST (${{RAILWAY_PRIVATE_DOMAIN}}) env variable being empty.


ray-chen

Hey! Apologies about this - we've identified the issue and are working on a fix.https://status.railway.com/cmfv13zib12ij6f0fr7dtts3o

jrcordal
PRO

2 months ago

Hello, it is not fixed, deployment does not work still. Why is the status fixed?


rishimohan
PRO

2 months ago

Guys, switch to public url if your're using Redis to make it work, it doesn't work with private env variable for Redis they provide


rishimohan

Guys, switch to public url if your're using Redis to make it work, it doesn't work with private env variable for Redis they provide

tonkotsu
PRO

2 months ago

Can confirm. I switched to using the public URL and it's working as expected.

All private domain references (*HOST) env variables are empty. I just noticed that my Postgres instance also has an empty variable.


jamiemufu
PRO

2 months ago

Mine is working now - all of sudden in my Postgresql service I had a button to enable private network? Thats new? but I ticked it - it restarted and is now working again.


jamiemufu

Mine is working now - all of sudden in my Postgresql service I had a button to enable private network? Thats new? but I ticked it - it restarted and is now working again.

rishimohan
PRO

2 months ago

Weird because me and @tonkotsu had to switch to public url to make it work


rishimohan

Weird because me and @tonkotsu had to switch to public url to make it work

tonkotsu
PRO

2 months ago

Testing this now. I assume the Railway team just toggled private networking off for everyone and it didn't get re-enabled for select people. Will report back.

Attachments


tonkotsu
PRO

2 months ago

This appears to be working correctly now! @jamiemufu good find.


vinkaga
HOBBYOP

2 months ago

While it does deploy, GitLab pipeline is still failing for this

```

$ railway up --service web

Indexing...

Uploading...

Build Logs: https://railway.com/project/.....&

CI mode enabled

Failed to stream build logs: Failed to retrieve build log

Cleaning up project directory and file based variables00:01

ERROR: Job failed: exit code 1
```

Actually, I'll create a new thread for it.


vinkaga
HOBBYOP

2 months ago

Succeeded this time. Must be something temporary.


Railway
BOT

2 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


echohack
EMPLOYEE

2 months ago

Hello folks,

If you're still experiencing this issue, please note that we had a cache issue with some private networks following the above incident. You can resolve this by going to your Service's setting tab and re-adding your private network, then redeploying your service.


Status changed to Awaiting User Response Railway 3 months ago


vinkaga
HOBBYOP

2 months ago

My deployments are working fine. Resolving.


Status changed to Awaiting Railway Response Railway 3 months ago


Status changed to Solved vinkaga 3 months ago


Status changed to Solved vinkaga 3 months ago


Railway
BOT

2 months ago

✅ The ticket Database Connection Issue has been marked as completed.


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