Is the problem still ongoing?

allenshintani

PROOP

a month ago

An email about the deployment crashing arrived and I performed a restart.
It is functioning after the restart, but is this an expected failure?
No new deployments have been executed.

https://railway.com/project/d21127c7-704f-4fdf-b57a-b5d6c6e64b52/service/00bc3a62-dbfc-4b72-8b50-39d77ce21c92/settings?environmentId=3aecf678-0227-48f2-a683-b3ff892741ab

https://railway.com/project/c7c9ddca-c43c-41cf-b9e7-5be87f187fb7/service/d2358fc7-9475-46dc-9c65-6305a818f9e3?environmentId=86f2f7e5-dcc6-4aa1-9ae0-d679e864f9d3

Solved

9 Replies

brody

EMPLOYEE

a month ago

The incident is not ongoing.

allenshintani

PROOP

a month ago

The service suddenly crashed a few minutes ago and again a few tens of minutes ago. Do you know what caused this? It appears to be exhibiting the same behavior as yesterday.

brody

EMPLOYEE

a month ago

I wouldn't, sorry, we don't have any ongoing issues.

brody

EMPLOYEE

a month ago

You may need to restart affected services, but there have been no more issues since we resolved the issue.

allenshintani

PROOP

a month ago

I suddenly received an email about a deployment crash two and a half hours ago.

https://railway.com/project/c7c9ddca-c43c-41cf-b9e7-5be87f187fb7/service/d2358fc7-9475-46dc-9c65-6305a818f9e3?utmcampaign=Deployment+crashed+email&utmcontent=Deployment+crashed+email&utmmedium=emailaction&utm_source=customer.io

We recognize this occurred after the incident resolution report.

After the restart, it is currently operating normally, so we will monitor it. However, similar incidents have been occurring consecutively in other services.

For services currently undergoing maintenance, this email has not been received. We will continue monitoring and report again if any issues arise.