Is there anybody to help with 2FA authentication

vijay431

HOBBYOP

3 years ago

I dropped a mail to support, still it is on pending, I have to work on.

Anyone out there from support team to help on this?

13 Replies

milo

MODERATOR

3 years ago

It’s the weekend right now, but you should get an email back soon

vijay431

HOBBYOP

3 years ago

I sent it on last weekend, 5 working days were past

vijay431

HOBBYOP

3 years ago

I didn't receive any

milo

MODERATOR

3 years ago

Interesting. @angelo

angelo-railway

EMPLOYEE

3 years ago

That is our bad, we have a backlog of email cases from our meetings. Will be chewing thorugh it (or you can post your issue here)

neb

TRIAL

3 years ago

they need 2fa manually removed

vijay431

HOBBYOP

3 years ago

Yes, I would like to remove my 2FA, because I lost the authenticator codes and backup codes as well

angelo-railway

EMPLOYEE

3 years ago

email?

angelo-railway

EMPLOYEE

3 years ago

Can remove it from my phone

angelo-railway

EMPLOYEE

3 years ago

Try now

angelo-railway

EMPLOYEE

3 years ago

I looked you up with the discord account

vijay431

HOBBYOP

3 years ago

Yes @angelo got it removed

vijay431

HOBBYOP

3 years ago

Thanks @angelo