10 months ago
Dear Railway Support Team,
I hope you're doing well.
I recently purchased the $20 Pro Plan on Railway using the email: sahilyadav2914@gmail.com. I am trying to sign in using my GitHub account, which is linked with the same email (sahilyadav2914@gmail.com) and GitHub username: Sahilyadav911.
However, I’m facing a persistent issue while trying to authenticate this Railway account via GitHub. I consistently receive the following error:
> “Error authenticating with GitHub – Problem completing OAuth login”
Interestingly, when I try to log in with another Railway account using the same GitHub account, it works without any issues. This seems to indicate the problem is isolated to the sahilyadav2914@gmail.com Railway account.
To troubleshoot, I have already:
Revoked Railway’s access in my GitHub settings multiple times
Cleared all cookies and browser data related to Railway
Attempted login in incognito mode and on other devices
Disconnected GitHub from Railway and tried reconnecting
Despite all these efforts, the issue persists only on this specific account. Since I have an active Pro subscription, I would sincerely appreciate if you could:
Look into the OAuth session for this account
Reset or unlink the GitHub connection from your end
Or suggest any other workaround to restore access
Please let me know if you need any further details from my side.
Looking forward to your kind assistance.
Warm regards,
Sahil Yadav
Email: sahilyadav2914@gmail.com
GitHub: Sahilyadav911
1 Replies
Status changed to Awaiting User Response Railway • 10 months ago
7 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 7 months ago