Issue Authenticating Railway Account via GitHub OAuth (Urgent – Pro Plan Purchased)
Anonymous
PROOP

10 months ago

Dear Railway Support Team,

I hope you're doing well.

I recently purchased the $20 Pro Plan on Railway using the email: sahilyadav2914@gmail.com. I am trying to sign in using my GitHub account, which is linked with the same email (sahilyadav2914@gmail.com) and GitHub username: Sahilyadav911.

However, I’m facing a persistent issue while trying to authenticate this Railway account via GitHub. I consistently receive the following error:

> “Error authenticating with GitHub – Problem completing OAuth login”

Interestingly, when I try to log in with another Railway account using the same GitHub account, it works without any issues. This seems to indicate the problem is isolated to the sahilyadav2914@gmail.com Railway account.

To troubleshoot, I have already:

Revoked Railway’s access in my GitHub settings multiple times

Cleared all cookies and browser data related to Railway

Attempted login in incognito mode and on other devices

Disconnected GitHub from Railway and tried reconnecting

Despite all these efforts, the issue persists only on this specific account. Since I have an active Pro subscription, I would sincerely appreciate if you could:

Look into the OAuth session for this account

Reset or unlink the GitHub connection from your end

Or suggest any other workaround to restore access

Please let me know if you need any further details from my side.

Looking forward to your kind assistance.

Warm regards,

Sahil Yadav

Email: sahilyadav2914@gmail.com

GitHub: Sahilyadav911

Solved

1 Replies

10 months ago

Hello,

Please try again.

Best,
Brody


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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