Service Details:

• Project: talented-kindness
• Environment: production
• Service: srikanth.work
• Service ID: ba5ca12f-ddf4-4be8-b0d0-3194adcd0ed0
• Repo: kirankls/srikanth.work (main branch)
• Deployment ID: 4f6131ed-a122-4e2b-a21c-998f75ee42be

DNS Setup (Verified Working):

• Domain registrar: GoDaddy
• CNAME record: www.srikanth.work → srikanthwork-production.up.railway.app
• DNS checker (dnschecker.org) confirms CNAME resolves correctly globally
• Railway domain srikanthwork-production.up.railway.app works perfectly on all devices/networks

Troubleshooting Steps Completed:

1. ✓ DNS CNAME record created and verified globally
2. ✓ Custom domain added to service domains in Railway UI
3. ✓ Service deployed multiple times
4. ✓ Tested on iPhone (Wi-Fi and cellular), different networks
5. ✓ Verified service is running and responding to requests
6. ✓ HTTP logs show zero requests to www.srikanth.work reaching the service
7. ✓ Confirmed srikanthwork-production.up.railway.app works on all networks

The Bug:

• Custom domain www.srikanth.work is added to service config
• After deployment, it disappears from the config
• Only Railway domains remain (srikanthwork-production.up.railway.app, srikanthwork-production-2fda.up.railway.app)
• Requests to www.srikanth.work never reach the service (no HTTP logs)
• This happens consistently across multiple deployment attempts

Current Status:

• Railway domain works: ✓
• Custom domain DNS resolves: ✓
• Custom domain reaches service: ✗ (disappears from config)