Issue : Failed to initiate transfer
simoncfn
HOBBYOP

2 years ago

Message : We were unable to initiate your project transfer. Please contact support if this error persists.

Project ID: 9847f4f7-919e-4399-b86e-51f4f4e00b42

We want to transfert ownership to the other account which is already part of the project, can you help us ?

8 Replies

simoncfn
HOBBYOP

2 years ago

Project Id: ◊

simoncfn
HOBBYOP

2 years ago

9847f4f7-919e-4399-b86e-51f4f4e00b42

ray-chen
EMPLOYEE

2 years ago

Hey, our dashboard is currently undergoing some maintainence (https://status.railway.app/clxedro6n23027bcoeoz5md69r)

Could you try again once it has completed? Sorry for the trouble!

simoncfn
HOBBYOP

2 years ago

Alright, thank you for your answer 🙂

ray-chen
EMPLOYEE

2 years ago

It's back up! Wanna give it another shot?

simoncfn
HOBBYOP

2 years ago

I tried again, it still doesn't work 😦

simoncfn
HOBBYOP

2 years ago

@Ray

angelo-railway
EMPLOYEE

2 years ago

Hey @Simzoo can you raise a Help Thread and tell us which email and account you want to transfer to?

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