issue: SSL/TLS down for zabriskie.app
cmeiklejohn
PROOP

17 days ago

This is a critical incidents: none of our users can access the site.

Solved$20 Bounty

Pinned Solution

Unfortunately, it's possible that your ISP could be blocking the traffic.

5 Replies

Railway
BOT

17 days ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open Railway 17 days ago


cmeiklejohn
PROOP

17 days ago

Issue: Custom domains failing with ERR_SSL_PROTOCOL_ERROR

Services Affected:zabriskie.app, clr.zabriskie.app

Diagnosis: Generated by Railway Agent

Custom domains are returning SSL protocol errors in all browsers across multiple devices. The issue appeared suddenly with no code changes or configuration updates on the user's end.

Investigation Findings:

Root Cause: The CNAME targets provided by Railway are resolving to a stale/inactive IP address, indicating a Railway infrastructure issue rather than a user configuration problem.

Action Required: Please investigate the DNS resolution for trgxw7gd.up.railway.app and fc8tleko.up.railway.app, and either restore them to active edge infrastructure or issue new CNAME targets.


I"m able to access your site just fine. Try accessing the site from an incognito window or a different device. Your browser might be caching stale data.


cmeiklejohn
PROOP

17 days ago

I've tried it across multiple devices in incognito windows and not (both Chrome and Safari.) I did just ask some others and they are able to access it, but not me. Perhaps there's some sort of caching issue or something in Xfinity network. It's definitely dead for me across three computers on Xfinity. Let me reboot everything here. (also tried dnscacheutil on the computers, didn't work either.)


Unfortunately, it's possible that your ISP could be blocking the traffic.


cmeiklejohn
PROOP

17 days ago

This appears as to be an Xfinity issue. I'll follow up. Thanks.


Status changed to Solved 0x5b62656e5d 17 days ago


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