Issue when downgrading from Pro to Hobby plan
timbo
HOBBYOP
10 months ago
Hi
I downgraded from paid to basic plan and the following has occured
- My app can no longer connect to external IMAP servers (imap.telstra.com:993)
- The same code worked fine on the Trial Pro plan
3 Replies
Railway
BOT
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Critical Database Performance Issue - 900ms Connection Latency on Paid Plan
- 🧵 Query-wait-timeout (PGbouncer)
- 📚 Public Networking
- 🧵 Database Postgress Urgency (HUGE)
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Yep!
SMTP is only allows on Pro plan or above. You will need to move back to Pro to use SMTP.
Status changed to Solved brody • 10 months ago
samgordon
Yep! SMTP is only allows on Pro plan or above. You will need to move back to Pro to use SMTP.
timbo
HOBBYOP
10 months ago
Hey Sam, thanks for the reply.
Status changed to Awaiting Railway Response Railway • 10 months ago
Status changed to Solved timbo • 10 months ago