Issue when downgrading from Pro to Hobby plan
timbo
HOBBYOP
8 months ago
Hi
I downgraded from paid to basic plan and the following has occured
- My app can no longer connect to external IMAP servers (imap.telstra.com:993)
- The same code worked fine on the Trial Pro plan
3 Replies
Railway
BOT
8 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Critical Database Performance Issue - 900ms Connection Latency on Paid Plan
- 🧵 Query-wait-timeout (PGbouncer)
- 📚 Public Networking
- 🧵 Database Postgress Urgency (HUGE)
If you find the answer from one of these, please let us know by solving the thread!
8 months ago
Yep!
SMTP is only allows on Pro plan or above. You will need to move back to Pro to use SMTP.
Status changed to Solved brody • 8 months ago
samgordon
Yep! SMTP is only allows on Pro plan or above. You will need to move back to Pro to use SMTP.
timbo
HOBBYOP
8 months ago
Hey Sam, thanks for the reply.
Status changed to Awaiting Railway Response Railway • 8 months ago
Status changed to Solved timbo • 8 months ago