4 months ago
Hi,
We just noticed the Backup tabs showing old backups while not having any recent ones (today is 11-16, it only shows last month, with one even 4 months old). We have schedule set as Daily (backup every 24 hours, keep for 6 days). This is for a postgres service (paradeDB template). Thanks
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15 Replies
4 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
4 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
4 months ago
Thanks for escalating Uxuz, going to see if this is related to the investigation we are running. Noting that this isn't affecting all users but certain times, either way, still concerning and working on this issue.
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Thanks team. Not entirely sure if it's related but we did resize the volume recently.
Status changed to Awaiting Railway Response Railway • 4 months ago
angelo-railway
Thanks for escalating Uxuz, going to see if this is related to the investigation we are running. Noting that this isn't affecting all users but certain times, either way, still concerning and working on this issue.
4 months ago
looks like scheduled daily backup just stop working now. Any workaround I can try, other than manual backup
4 months ago
🛠️ The ticket Backup Scheduling Issue has been marked as triage.
4 months ago
Same issue on my side for a MariaDB backup.
It display : "Next backup in 10 hours" but no new backup are created except if I run it manually.
4 months ago
🛠️ The ticket Backup Scheduling Issue has been marked as in progress.
3 months ago
I'm getting the same issue with psql... only manual backups work
3 months ago
✅ The ticket Backup Scheduling Issue has been marked as completed.
3 months ago
🛠️ The ticket Backup Scheduling Issue has been marked as todo.
angelo-railway
Thanks for escalating Uxuz, going to see if this is related to the investigation we are running. Noting that this isn't affecting all users but certain times, either way, still concerning and working on this issue.
3 months ago
Hi Angelo, any update?
3 months ago
✅ The ticket Backup Scheduling Issue has been marked as completed.
