Hey there! We've found the following might help you get unblocked faster:

• 🧵 Native database backups for popular databases
• 🧵 Enabling a backup schedule via api on a Postgres DB
• 🧵 Template deployment with cronSchedule in railway.json creates non-modifiable cron value

If you find the answer from one of these, please let us know by solving the thread!

Hey, I have escalated this thread to the team for further investigation.

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Thanks for escalating Uxuz, going to see if this is related to the investigation we are running. Noting that this isn't affecting all users but certain times, either way, still concerning and working on this issue.

Thanks team. Not entirely sure if it's related but we did resize the volume recently.

looks like scheduled daily backup just stop working now. Any workaround I can try, other than manual backup

Im having same issue

🛠️ The ticket Backup Scheduling Issue has been marked as triage.

Same issue on my side for a MariaDB backup.

It display : "Next backup in 10 hours" but no new backup are created except if I run it manually.

🛠️ The ticket Backup Scheduling Issue has been marked as in progress.

I'm getting the same issue with psql... only manual backups work

✅ The ticket Backup Scheduling Issue has been marked as completed.

🛠️ The ticket Backup Scheduling Issue has been marked as todo.

Hi Angelo, any update?

✅ The ticket Backup Scheduling Issue has been marked as completed.