a year ago
This is the issue :
"You can no longer pay this invoice on Stripe. Please contact Railway (billing@railway.app), who may issue a new invoice or suggest you use an alternative payment method."
5 Replies
a year ago
Like it says, you'd need to contact billing@railway.app
from the email associated with your Railway account
Status changed to Solved railway[bot] • over 1 year ago
a year ago
I've already contact them with this mail. But they still say me this :
"Hey there!
Thanks for reaching out to Railway. This is an automated response acknowledging your message.
Kindly note that this mailbox is intended for billing enquiries only - we do not respond to other queries over this channel. Check out our docs for more information.
Thanks,
The Railway Team"
a year ago
That is an automated reply telling you that they have received your email. From here you should just wait for a response from the team
a year ago
So how many time should I wait ?
a year ago
Hard to say, probably won't take too long though, either this week or early next week if I had to guess