Issue with custom domain
aymankh1977
HOBBYOP

a month ago

My Custom domain has correct DNS (CNAME → my Railway target, verified resolving to your edge) but a TLS certificate is never issued, connections reset at handshake. Please check certificate provisioning for this domain

Solved$10 Bounty

12 Replies

Railway
BOT

a month ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway about 1 month ago


What domain are you using?


aymankh1977
HOBBYOP

a month ago

Namecheap


It seems like you have only set up the CNAME record for your custom domain. If that's the case, You need to add a TXT record for _railway-verify.<DOMAIN>. If you are using the API to add your custom domain, you can find it in verificationToken under status.


aymankh1977
HOBBYOP

a month ago

I did add the CNAME and TXT


Can you share the domain you're using?


aymankh1977
HOBBYOP

a month ago


I'm able to access your site just fine. Try using an incognito window or a different device/network to access it.

65653.png

Attachments


aymankh1977
HOBBYOP

a month ago

Which browser you use? none of mine did open it!!, I also see the DNS record no Active sign yet in Railway!!


It doesn't really matter what browser you use.

Have you tried using a different device and/or network to access the site?


aymankh1977
HOBBYOP

a month ago

WhatsApp Image 2026-07-09 at 4.56.18 pm.jpeg

Attachments


If it doesn't resolve itself within a few hours, try removing your domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.


Status changed to Awaiting User Response Railway about 1 month ago


Status changed to Solved aymankh1977 about 1 month ago


aymankh1977
HOBBYOP

a month ago

It worked now, I have a university VPN that was blocking the website. Thanks for your help


Status changed to Awaiting Conductor Response Railway about 1 month ago


Status changed to Solved 0x5b62656e5d about 1 month ago


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