Issue with SSL certificate generation for custom subdomain - worked for top level custom domain
Anonymous
PROOP

3 months ago

I have two running services, one for backend and another for frontend. Fronted application is working, top level domain is connected with the service and ssl issued. everything working as expected (https://www.vanguardsolutionz.com/) and subdomain of that domain is connected with the backend service and it's working on http but ssl is not generating and it's stuck on "TLS issuing" from last 3-4 days. (control.vanguardsolutionz.com)

$10 Bounty

4 Replies

3 months ago

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Status changed to Open brody 3 months ago


dardameiz
PRO

3 months ago

stupid question but CNAME is correctly setup for the control one in DNS? And it’s pointing to railway’s domain?


Anonymous
PROOP

3 months ago

Fair question slightly_smiling_face emoji — yes, the CNAME is correctly set and pointing to Railway’s domain for both frontend (www) and backend (control).
The subdomain resolves and serves traffic over HTTP without issues, and TLS works fine for the apex domain on Railway using the same DNS provider.

Given that TLS has been stuck in “Issuing” for several days, is there a way to manually retrigger certificate provisioning, or could this be a known issue with subdomains?


dardameiz
PRO

3 months ago

Sometimes when I had problems I just removed the current one and set up again the custom domain. Not the best but sometimes it’s working. Have you already tried that? There is nothing manually we can do for the SSL as it’s automatic frowning_face emoji


dardameiz
PRO

3 months ago

any update? slightly_smiling_face emoji


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