Issue with SSL
richardmas-cmyk
PROOP

16 days ago

Hi Railway team,                                                                                                                                                                                                                         

  My custom domain has been stuck at VALIDATING_OWNERSHIP for over 2 hours with no error message. Could you manually push cert issuance?                                                                                                   

  - Domain:onboarding.relier.group

  - Project: relier-onboarding                                 

  - Project ID: 5248a838-2198-4cb0-ad6b-f26b79ac43cb                                                                                                                                                                                       

  - Service: onboarding-web (id 7ec3f93e-ac19-4c77-b97b-d347def5ad86)

  - Environment: production (id 7a676e82-4e8e-48c5-8cd8-cf6242831e23)                                                                                                                                                                      

  - Custom domain id: e97ee2c8-8c86-4d31-b22a-b270a40c4c98                                                                                                                                                                                 

Verification I've done:

  - DNS CNAME onboarding.relier.groupd9azr71q.up.railway.app is correctly propagated (verified on Google 8.8.8.8 and Cloudflare 1.1.1.1)                                                                                                

  - Railway's API confirms currentValue == requiredValue == d9azr71q.up.railway.app and dnsRecords.status == DNS_RECORD_STATUS_PROPAGATED                                                                                                  

  - No CAA records on relier.group (Let's Encrypt is not blocked)                                                                        

  - HTTP traffic to http://onboarding.relier.group/ correctly hits Railway's edge and returns a 301 redirect (Fastly x-served-by: cache-iad-kiad7000134-IAD), so routing is fully wired                                                    

  - certificateErrorMessage and certificateErrorType are both null                                                                                                                                                                         

  The cert just hasn't been issued. Could you nudge the issuance pipeline?                                                                                                                                                                 

  Thanks.                                                                            

Solved$20 Bounty

Pinned Solution

You need to add a TXT record to your domain. You can obtain the TXT content via the verificationToken property under status.

2 Replies

Railway
BOT

16 days ago

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Status changed to Open Railway 16 days ago


You need to add a TXT record to your domain. You can obtain the TXT content via the verificationToken property under status.


richardmas-cmyk
PROOP

16 days ago

Thanks much, worked appreciate the prompt response!


Status changed to Solved 0x5b62656e5d 1 day ago


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