23 days ago
Hi Railway team,
My custom domain has been stuck at VALIDATING_OWNERSHIP for over 2 hours with no error message. Could you manually push cert issuance?
- Domain:onboarding.relier.group
- Project: relier-onboarding
- Project ID: 5248a838-2198-4cb0-ad6b-f26b79ac43cb
- Service: onboarding-web (id 7ec3f93e-ac19-4c77-b97b-d347def5ad86)
- Environment: production (id 7a676e82-4e8e-48c5-8cd8-cf6242831e23)
- Custom domain id: e97ee2c8-8c86-4d31-b22a-b270a40c4c98
Verification I've done:
- DNS CNAME onboarding.relier.group → d9azr71q.up.railway.app is correctly propagated (verified on Google 8.8.8.8 and Cloudflare 1.1.1.1)
- Railway's API confirms currentValue == requiredValue == d9azr71q.up.railway.app and dnsRecords.status == DNS_RECORD_STATUS_PROPAGATED
- No CAA records on relier.group (Let's Encrypt is not blocked)
- HTTP traffic to http://onboarding.relier.group/ correctly hits Railway's edge and returns a 301 redirect (Fastly x-served-by: cache-iad-kiad7000134-IAD), so routing is fully wired
- certificateErrorMessage and certificateErrorType are both null
The cert just hasn't been issued. Could you nudge the issuance pipeline?
Thanks.
Pinned Solution
23 days ago
You need to add a TXT record to your domain. You can obtain the TXT content via the verificationToken property under status.
2 Replies
23 days ago
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Status changed to Open Railway • 23 days ago
23 days ago
You need to add a TXT record to your domain. You can obtain the TXT content via the verificationToken property under status.
23 days ago
Thanks much, worked appreciate the prompt response!
Status changed to Solved 0x5b62656e5d • 8 days ago