I'm experiencing issues connecting to my PostgreSQL database through the Railway dashboard's database connection feature. **Issue:** When I click "Database Connection" in the Railway dashboard, I see the message: > _"We are unable to connect to the database via SSH. Session error"_ **What works:** * Direct connection via connection string works perfectly * My application connects and queries successfully * External database clients (pgAdmin, TablePlus) can connect **What doesn't work:** * The Railway dashboard "Database Connection" SSH feature **Timestamps when issue occurred:** * December 1, 2025, around 18:00-20:00 UTC Could you please investigate why the dashboard SSH connection is failing? I'd like to use the built-in database browser for quick queries. Thank you, \[Your Name\]

Issues connecting to my PostgreSQL database

avfrontend

HOBBYOP

6 months ago

I'm experiencing issues connecting to my PostgreSQL database through the Railway dashboard's database connection feature.

Issue: When I click "Database Connection" in the Railway dashboard, I see the message:

"We are unable to connect to the database via SSH. Session error"

What works:

What doesn't work:

Timestamps when issue occurred:

Could you please investigate why the dashboard SSH connection is failing? I'd like to use the built-in database browser for quick queries.

Thank you, [Your Name]

2 Replies

Railway

BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

Railway

BOT

6 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Welcome!

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