Issues with Free Plan
loremus299
FREEOP

a month ago

Issue with running the free plan instead of hobby, after the trial expired and I switched to free plan, my deployments can't bought back up

Solved

9 Replies

loremus299
FREEOP

a month ago

@uxuz here :3


a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response uxuz about 1 month ago


Railway
BOT

a month ago

Your workspace is on the Free plan with a $0.00 credit balance, and all four services in your project show a status of "REMOVED", meaning they were taken down when your trial ended. The Free plan provides $1 of free credit per month, so you can redeploy services within the Free plan's resource limits (0.5 GB RAM, 1 vCPU, 1 replica), but you will need to create new deployments since the previous ones were removed.


Status changed to Awaiting User Response Railway about 1 month ago


a month ago

Related screenshot showing that the user is stuck at 0 days or $1.00.

image.png

Attachments


loremus299
FREEOP

a month ago

I just clicked the downgrade to $1 after my free plan of $5 expired so idk why it is 0


a month ago

You'll need to wait until the Free plan resets.


loremus299
FREEOP

a month ago

how much time does that usually take ?


a month ago

1 billing cycle.


loremus299
FREEOP

a month ago

but I had just clicked the button tho, how would that even happen, the plan is resetting when I just downgraded to it ?


a month ago

I'm sorry but that is what we are about to offer for free, you are welcome to upgrade to a paid plan.


Status changed to Solved brody about 1 month ago


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