Issues with Logging in
okaljuvee
HOBBYOP

2 months ago

Greetings,

I can no longer log into the system from the main application screen.

I originally set up the account with my regular email, but I later chose to log in with GitHub account After I chose the GitHub integration, the login was working for some time but has since stopped working.

Try 1: When I select the log in with GitHub option, I immediately get this error on the browser screen:

{"message":"Invalid frontend redirect URL","requestId":"426767dd-6feb-4810-9918-11f19c4c7aae"}

The URL shows:

https://backboard.railway.com/login/github/callback?code=2cc5049abb60c2b708c0&state=bmV4dD0lMkZkYXNoYm9hcmQmcG9zdGhvZ1Nlc3Npb25JZD0wMTllZmVjMi1mZmVjLTcxZmQtYmU2NC0xM2I3NGNkMTI5MTQmcmVmZXJlcj1odHRwcyUzQSUyRiUyRnd3dy5yYWlsd2F5LmNvbSUyRiZyZWRpcmVjdFVybD1odHRwcyUzQSUyRiUyRmJhY2tib2FyZC5yYWlsd2F5LmNvbSUyRmxvZ2luJTJGZ2l0aHViJTJGY2FsbGJhY2smbm9uY2U9ZDEyMTM3NGUtODc4Zi00OTM2LTgyZjktOGQ4MDM1YjYzZmYz

Try 2: When I choose to log in with email:

  • I am prompted for email address and I fill the email address that I originally used to create the account
  • I receive the code in email and paste it to the form
  • Error back on login screen: "Fetched to fail"

Try 3: Log in from status screen:

Obviously I'd like to hace the first option work properly. Please advise.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


sam-a
EMPLOYEE

2 months ago

You're hitting this because you started the login from www.railway.com. Our login flow only accepts railway.com (without the www.) as a redirect target, so the www. version fails validation, which is why both the GitHub and email logins break. Go to https://railway.com directly and log in from there and both options will work.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Solved okaljuvee about 2 months ago


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