Issuing TLS Certificate – Stuck
tylerburr
PROOP

a year ago

One of my certificates expired, and the process is now stuck on "Issuing TLS certificate." I’m unsure how long it’s been stalled.

Project Id: 1574cc15-2e31-4ab0-b5ee-ccca94ab4e7c

This has been running for over two years without any issues, until now, when the certificate failed to update.

Solved

15 Replies

a year ago

Can you try removing the domain and adding it back again? I've reported this issue to the team


a year ago

And stop opening multiple threads please, I was having a hard time finding your thread 😢


tylerburr
PROOP

a year ago

However, this will cause downtime for the domain during the CNAME change, resulting in an outage for us.


a year ago

Ok, so I will escalate it to the team to see if they can re-run their certificate job


a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response medim 11 months ago


tylerburr
PROOP

a year ago

I didn’t create multiple threads—just replaced the old one and deleted it.

Any idea when they’ll be able to re-start the certificate job?


a year ago

Soon™, there's currently an #🚨|incidents going on so they may be a bit busy for the time being


ianmitchell
HOBBY

a year ago

I also had this happen to me


ianmitchell
HOBBY

a year ago

Is it possible to also restart mine?

Project 4df77cb0-c746-47a4-9691-94b57940c859

service fd454ee4-a198-48b6-a158-0c8

Happy to spin up a dedicated thread if that's preferred


a year ago

Can you open your own thread so I can tag the team?


ianmitchell
HOBBY

a year ago

absolutely!


tylerburr
PROOP

a year ago

Any update?


a year ago

Team is looking into it.


The certificates have been renewed. We apologize for the inconvenience.


Status changed to Awaiting User Response Railway 11 months ago


10 months ago

!s


Status changed to Solved medim 11 months ago


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