Just a concern with cost

thomaslegal10

PROOP

2 years ago

I migrated to the PRO plan because I was told that I would no longer have to pay for membership and would have $20 of usage. But it still doesn't appear on my dashboard. It said that the discounts would be applied automatically on the next bill. How exactly does that work?

Is it already on the next bill, or will the discounts be effective the day after the next bill??

As shown in the image, I thought the discount would already appear there.

Solved

5 Replies

thomaslegal10

PROOP

2 years ago

As shown in the image, I thought the discount would already appear there.

Attachments

Captura%20d...

Railway

BOT

2 years ago

An internal ticket has been attached to this thread. Updates will be relayed in this thread, so keep an eye out!

Status changed to Solved Railway • over 1 year ago

Status changed to Awaiting Railway Response jake • over 1 year ago

jake

EMPLOYEE

2 years ago

I've attached a ticket to fix this, but, if you're 80% on metal, we won't charge the seat fee on the next invoice

(This screen just needs to be updated to take into account the metal pricing)

Status changed to Awaiting User Response Railway • over 1 year ago

jake

I've attached a ticket to fix this, but, if you're 80% on metal, we won't charge the seat fee on the next invoice (This screen just needs to be updated to take into account the metal pricing)

thomaslegal10

PROOP

2 years ago

Okay. I'll wait for the next bill. I'll only pay the usage cost with the $20 bonus, right?

Status changed to Awaiting Railway Response Railway • over 1 year ago

angelo-railway

EMPLOYEE

2 years ago

Yes, best way to describe it is that it's a $20 min.

Status changed to Awaiting User Response Railway • over 1 year ago

Railway

BOT

2 years ago

Update: An internal ticket linked to this thread has been changed to Todo.

Status changed to Solved thomaslegal10 • over 1 year ago

Welcome!