a month ago
Hey team all of sudden now im getting these 499/502 errors out oif no where. I have no clue why it is happening but would be great if this could be resolvewd so platform can run without interruptio.
OPTIONS
/api/tokens
204
5ms
OPTIONS
/api/health
204
5ms
OPTIONS
/api/health
204
4ms
OPTIONS
/api/health
204
4ms
OPTIONS
/api/tokens
204
165ms
OPTIONS
/api/health
204
6ms
GET
/api/health
304
4ms
OPTIONS
/api/bannerAds/active
204
4ms
OPTIONS
/api/tokens
204
5ms
OPTIONS
/api/health
204
4ms
OPTIONS
/api/tokens
204
136ms
OPTIONS
/api/health
204
3ms
OPTIONS
/api/bannerAds/active
204
3ms
OPTIONS
/api/tokens
204
1ms
GET
/socket.io/
499
19s
GET
/socket.io/
499
20s
GET
/socket.io/
499
2m 17s
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/api/jobs
499
3m 2s
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/api/ads
499
3m 2s
OPTIONS
/api/verify-token
499
2m 42s
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/api/users/profile/launch-checklist
499
3m 2s
OPTIONS
/api/verify-token
499
2m 18s
OPTIONS
/api/health
499
2m 32s
OPTIONS
/api/ads
499
2m 45s
OPTIONS
/api/verify-token
499
3m 2s
OPTIONS
/api/ads
499
2m 26s
GET
/socket.io/
499
1m 8s
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/api/health
499
5m
OPTIONS
/api/tokens
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
4m 59s
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
4m 59s
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/tokens
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/verify-token
499
5s
GET
/socket.io/
499
2s
OPTIONS
/api/users/refresh-token
499
5s
OPTIONS
/api/verify-token
499
5s
OPTIONS
/api/verify-token
499
5s
OPTIONS
/api/health
499
5s
GET
/socket.io/
499
20s
OPTIONS
/api/health
499
5m
GET
/socket.io/
499
2s
OPTIONS
/api/ads
499
2s
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
4m 59s
GET
/socket.io/
499
19s
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/tokens
499
5m
OPTIONS
/api/health
499
5m
GET
/socket.io/
499
1m 25s
OPTIONS
/api/health
499
1m 22s
OPTIONS
/api/ads
499
1m 56s
OPTIONS
/api/health
499
1m 56s
OPTIONS
/api/health
499
1m 49s
OPTIONS
/api/ads
499
1m 35s
OPTIONS
/api/health
499
5s
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
GET
/socket.io/
499
3m 59s
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/verify-token
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/verify-token
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
POST
/api/twitter-raids/telegram-webhook
499
59s
OPTIONS
/api/health
499
5m
OPTIONS
/api/ads
499
14s
OPTIONS
/api/health
499
5m
OPTIONS
/api/bannerAds/active
499
5m
7 Replies
a month ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • about 2 months ago
a month ago
there's no 502 error from logs you share above, but 499 error usually means that your app taking too long to respond, probably something wrong when calling an external API or DB, try restart or redeploy your service
a month ago
It's been more than a day since my communication with my MySQL database became really slow, my dashboard is taking over 15 seconds to respond... there haven't been any changes that would justify this new delay
a month ago
we were running smoothly for a year until the recent issues railway had few weeks ago and now we are having these issues with the 499/502 and we have to redeploy the server when it happens - so this started happening after the last system down and patch from railway
a month ago
I'm currently seeing a high rate of 502s in my API service that break my Next.js builds. Not sure what exactly is going on yet.
mayori
there's no 502 error from logs you share above, but 499 error usually means that your app taking too long to respond, probably something wrong when calling an external API or DB, try restart or redeploy your service
a month ago
thats not all the logs
a month ago
I think we resolved the issue - the problem was serving images from mongo - so we have to move to another platform to handle image uploads via cdn - now the cpu, network egress and memory usage dropped significantly - but we are sstill tracking the new uopdates to see - will drop update in 7 days
lyfesavers
I think we resolved the issue - the problem was serving images from mongo - so we have to move to another platform to handle image uploads via cdn - now the cpu, network egress and memory usage dropped significantly - but we are sstill tracking the new uopdates to see - will drop update in 7 days
a month ago
Did you try serving and uploading images via the railway s3 bucket in project services? It might help resolving 499 errors