Limited Access
tomifu81
HOBBYOP

3 months ago

Hi.... I'm on a paid tier.. I just got a message that something crashed and when I see my worker and and primary it sais limited accees... what is wrong?

Solved

6 Replies

3 months ago

This is happening because of an ongoing incident, the team is working hard on a fix

You can track the incident here: https://status.railway.com/cmj89j6z2000qodpsfs4nc2gb


3 months ago

Team is rolling out a fix - the incident should hopefully be cleared up soon


chandrika
EMPLOYEE

3 months ago

Hi there, exactly as Dev mentioned this was due to the ongoing incident. We've rolled out a fix so this should be resolved for you very soon. We're very sorry for any inconvenience


Status changed to Awaiting User Response Railway 3 months ago


tomifu81
HOBBYOP

3 months ago

Thank you


Status changed to Awaiting Railway Response Railway 3 months ago


chandrika
EMPLOYEE

3 months ago

Anytime! Going to solve this as things should be back up but please feel free to reopen this or open a new thread if you have any issues.


Status changed to Awaiting User Response Railway 3 months ago


Status changed to Solved chandrika 3 months ago


chandrika
EMPLOYEE

3 months ago

Hi, we wanted to share an update on this.

We published an incident report for December 16, 2025: https://blog.railway.com/p/incident-report-december-16-2025

Once again, we're deeply sorry for the impact this caused. We're actively working to eliminate the class of issues that contributed to this incident and to make the platform more resilient.

Best,

The Railway Team


Status changed to Awaiting User Response Railway 3 months ago


Status changed to Solved chandrika 3 months ago


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