3 months ago
Hi.... I'm on a paid tier.. I just got a message that something crashed and when I see my worker and and primary it sais limited accees... what is wrong?
6 Replies
3 months ago
This is happening because of an ongoing incident, the team is working hard on a fix
You can track the incident here: https://status.railway.com/cmj89j6z2000qodpsfs4nc2gb
3 months ago
Team is rolling out a fix - the incident should hopefully be cleared up soon
3 months ago
Hi there, exactly as Dev mentioned this was due to the ongoing incident. We've rolled out a fix so this should be resolved for you very soon. We're very sorry for any inconvenience
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
Thank you
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
Anytime! Going to solve this as things should be back up but please feel free to reopen this or open a new thread if you have any issues.
Status changed to Awaiting User Response Railway • 3 months ago
Status changed to Solved chandrika • 3 months ago
3 months ago
Hi, we wanted to share an update on this.
We published an incident report for December 16, 2025: https://blog.railway.com/p/incident-report-december-16-2025
Once again, we're deeply sorry for the impact this caused. We're actively working to eliminate the class of issues that contributed to this incident and to make the platform more resilient.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 3 months ago
Status changed to Solved chandrika • 3 months ago