2 months ago
Hi Railway team, I need help with my workspace access.
I am on the Trial Plan and still have trial resources left (days + credits), but my workspace shows:
“Limited Access — Deploys have been paused temporarily.”
Context
- I started the Hobby upgrade flow earlier but did not complete payment details.
- I exited and remained on Trial.
- After that, deploys became paused.
- Billing page still shows Trial as active.
What I need
Please review my workspace/account status and remove the deploy pause so I can continue using the remaining Trial period.
1 Replies
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We are currently prioritizing resources for Pro and Enterprise users during a high-traffic period. This is due to the ongoing incident, which you can track here: https://status.railway.com/incident/4R1NZSVK
We are working to resolve this as fast as possible.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago