Login with email - code never arrives
pauldps
HOBBYOP

16 days ago

I'm trying to log in with email but the code never arrives. I've checked spam folders. I've logged several times via email before. My account is not linked to Github or Google login (and I'd rather not do that while logged out).

Project: N/A

Solved

8 Replies

Status changed to Awaiting Railway Response Railway 16 days ago


15 days ago

This is out of our hands. Our auth provider, Magic, uses their own email provider, which has likely flagged your email address as spammy and stopped delivering to it.


Status changed to Awaiting User Response Railway 15 days ago


pauldps
HOBBYOP

14 days ago

....?


pauldps
HOBBYOP

14 days ago

I don't have access to Magic. I don't even know what that is!


pauldps
HOBBYOP

14 days ago

Now I lost access to my account because an external vendor thinks my email address is spammy?


pauldps
HOBBYOP

14 days ago

I'm sorry but that answer is unacceptable. Can you at least tell me how to/help me change my email?


14 days ago

You can log in with GitHub. We won't be modifying user email accounts on their behalf, that's a strict boundary we cannot cross.


pauldps
HOBBYOP

14 days ago

won't I be banned if I log in with Github due to the multi-account policy? I heard stories


pauldps
HOBBYOP

14 days ago

... apparently logging in with Github worked without creating a new account. (I clicked accidentally.)

This can be closed, thanks.


Railway
BOT

7 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 days ago


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