a month ago
its currently 11:32 and the last log i see in my service is from 11:06 when i know there are more logs in between that time
60 Replies
a month ago
yep logs are way behind
a month ago
Railway team is aware of the issues on logging, they're working on it
a month ago
And sorry for the inconvenience, Railway had a surge in users in the past week and they're actively trying to patch any holes that might appear.
proud to be a customer and happy for yalls success but can we not make this a habbit haha i wanna stay with you all for a LONG time
a month ago
a month ago
happening to me too
a month ago
ty for raising here @El Capitan14
a month ago
Ack on our side, if you all can raise a ticket in https://station.railway.com - my ask here is that we can get specific services so we can trace the machines that aren't reporting in correctly. This will help our engineering investigation.
a month ago
Yep!
a month ago
Yup, and link the service
a month ago
we have an escalation ticket being spun up now
a month ago
By "link the service" we mean the URL that appears on your browser when you select your service.
a month ago
(or the dropdown)
a month ago
Again, apologies to all here, not having logs is super annoying
a month ago
I have no logs and my deployments are not working
a month ago
it's all services not populating logs
benanthony961
it's all services not populating logs
a month ago
Thats not true I have some service that are generating logs and some that are not. But all my deployments dont work
benanthony961
it's all services not populating logs
a month ago
For anyone with logging issues: Open a help thread with your service URLs, please. If this involves all services, then project URLs are fine too - just specify that it includes all services (Just confirm it first that it's really all services).
passos
For anyone with logging issues: Open a help thread with your service URLs, please. If this involves all services, then project URLs are fine too - just specify that it includes all services (Just confirm it first that it's really all services).
a month ago
project ID 678dd2e1-c78f-41f1-91f9-5b5713d4113e
a month ago
For the record, we aren't celebrating just yet- it appears to be intermittent, if it drops again, holler here
a month ago
That won't help unfortunately, ball is in our court to fix.
a month ago
We're going to tackle the GH situation first and then this.
a month ago
😓
a month ago
🙇♂️ truly sorry about that
a month ago
We are engaging our contacts at GH and working through it
a month ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
I just want to make sure even though the logs are delayed actions/executions are not right? i run an automated trading app and if people are getting trades 30 mins late thats will be horrible
a month ago
No, logs do not impact execution.
a month ago
The service health is unrelated, although monitoring (like the logs) is just delayed
a month ago
Trade away
same here, I run a trade copier platform which is time sensitive. kinda worried this will affect the end users.
a month ago
This would not affect the performance of the system despite the logs not being transmitted.
a month ago
I can understand why it has the appearance that way.
a month ago
Howdy!
We had an issue where logs were getting delayed or dropped. We apologize that you encountered this and we have since resolved it! Please let me know if on any new deploys you encounter this issue and we'll look into it!
a month ago
✅ The ticket Deployment logs unavailable has been marked as completed.
a month ago
My logs have also gone on an unannounced vacation
a month ago
My logs are back.
a month ago
Update for everyone here, this last occurrence was a log forwarder vacation. (The outage in this thread.) However, in the most recent case, it was new machines yet to propagate logs, we should be up and running for you all.