4 months ago
its currently 11:32 and the last log i see in my service is from 11:06 when i know there are more logs in between that time
60 Replies
4 months ago
yep logs are way behind
4 months ago
Railway team is aware of the issues on logging, they're working on it
4 months ago
And sorry for the inconvenience, Railway had a surge in users in the past week and they're actively trying to patch any holes that might appear.
proud to be a customer and happy for yalls success but can we not make this a habbit haha i wanna stay with you all for a LONG time
4 months ago
4 months ago
happening to me too
4 months ago
ty for raising here @El Capitan14
4 months ago
Ack on our side, if you all can raise a ticket in https://station.railway.com - my ask here is that we can get specific services so we can trace the machines that aren't reporting in correctly. This will help our engineering investigation.
4 months ago
Yep!
4 months ago
Yup, and link the service
4 months ago
we have an escalation ticket being spun up now
4 months ago
By "link the service" we mean the URL that appears on your browser when you select your service.
4 months ago
(or the dropdown)
4 months ago
Again, apologies to all here, not having logs is super annoying
4 months ago
I have no logs and my deployments are not working
4 months ago
it's all services not populating logs
benanthony961
it's all services not populating logs
4 months ago
Thats not true I have some service that are generating logs and some that are not. But all my deployments dont work
benanthony961
it's all services not populating logs
4 months ago
For anyone with logging issues: Open a help thread with your service URLs, please. If this involves all services, then project URLs are fine too - just specify that it includes all services (Just confirm it first that it's really all services).
passos
For anyone with logging issues: Open a help thread with your service URLs, please. If this involves all services, then project URLs are fine too - just specify that it includes all services (Just confirm it first that it's really all services).
4 months ago
project ID 678dd2e1-c78f-41f1-91f9-5b5713d4113e
4 months ago
For the record, we aren't celebrating just yet- it appears to be intermittent, if it drops again, holler here
4 months ago
That won't help unfortunately, ball is in our court to fix.
4 months ago
We're going to tackle the GH situation first and then this.
4 months ago
😓
4 months ago
🙇♂️ truly sorry about that
4 months ago
We are engaging our contacts at GH and working through it
4 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
I just want to make sure even though the logs are delayed actions/executions are not right? i run an automated trading app and if people are getting trades 30 mins late thats will be horrible
4 months ago
No, logs do not impact execution.
4 months ago
The service health is unrelated, although monitoring (like the logs) is just delayed
4 months ago
Trade away
same here, I run a trade copier platform which is time sensitive. kinda worried this will affect the end users.
4 months ago
This would not affect the performance of the system despite the logs not being transmitted.
4 months ago
I can understand why it has the appearance that way.
4 months ago
Howdy!
We had an issue where logs were getting delayed or dropped. We apologize that you encountered this and we have since resolved it! Please let me know if on any new deploys you encounter this issue and we'll look into it!
4 months ago
✅ The ticket Deployment logs unavailable has been marked as completed.
4 months ago
My logs have also gone on an unannounced vacation
4 months ago
My logs are back.
4 months ago
Update for everyone here, this last occurrence was a log forwarder vacation. (The outage in this thread.) However, in the most recent case, it was new machines yet to propagate logs, we should be up and running for you all.