Lost 2FA / passkey - need account recovery (posting from another account)
Anonymous
FREEOP

12 days ago

Hi Railway team,

I'm posting from a secondary account because I'm locked out of my main Railway account.

Main account (the one I need 2FA reset for): marco@arco.ag

Issue: I lost access to my passkey/2FA because I no longer have the device where it was set up. When I try to log in, I'm stuck at "Verify your identity - Use your saved passkey" and cannot proceed.

Verification: I have created the public GitHub repository as per your process:

- Repository name: Railway-2FA-Reset

- Link: https://github.com/marcotrafego/Railway-2FA-Reset(The GitHub account above is the one linked to my locked Railway account.)

Please remove 2FA from my main account (the email above) so I can log in again.

Thank you.

Solved

0 Replies

Status changed to Awaiting Railway Response Railway 12 days ago


Status changed to Solved Anonymous 12 days ago


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