12 days ago
Hi Railway team,
I'm posting from a secondary account because I'm locked out of my main Railway account.
Main account (the one I need 2FA reset for): marco@arco.ag
Issue: I lost access to my passkey/2FA because I no longer have the device where it was set up. When I try to log in, I'm stuck at "Verify your identity - Use your saved passkey" and cannot proceed.
Verification: I have created the public GitHub repository as per your process:
- Repository name: Railway-2FA-Reset
- Link: https://github.com/marcotrafego/Railway-2FA-Reset(The GitHub account above is the one linked to my locked Railway account.)
Please remove 2FA from my main account (the email above) so I can log in again.
Thank you.
0 Replies
Status changed to Awaiting Railway Response Railway • 12 days ago
Status changed to Solved Anonymous • 12 days ago