Lost access to 2FA authenticator and no recovery codes — need 2FA reset
Anonymous
FREEOP

a month ago

I lost access to my 2FA authenticator app and I do not have my recovery codes.

I am still logged in on one session, but "Disable 2FA" and "Re-generate Codes"

both require the authenticator code, which I no longer have.

Could you please help me reset/disable 2FA on my account?

Account email: williamsilva1942@gmail.com

Login method: github

GitHub username (if applicable): Hawxsw

I can provide any information needed to verify ownership of the account.

Thank you.

Solved

4 Replies

Railway
BOT

a month ago

We can remove your account's 2FA after verifying that you own the account.

Please create a new public repository named Railway-2FA-Reset on the GitHub Account associated with your Railway account. Once you're done, reply to this with a link to the repository.


Status changed to Awaiting User Response Railway • about 1 month ago


Anonymous
FREEOP

a month ago


Status changed to Awaiting Railway Response Railway • about 1 month ago


sam-a
EMPLOYEE

a month ago

Your 2FA has been removed.


Status changed to Awaiting User Response Railway • about 1 month ago


Anonymous
FREEOP

a month ago

Thank you


Status changed to Awaiting Railway Response Railway • about 1 month ago


Status changed to Solved Railway • about 1 month ago


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