a month ago
I lost access to my 2FA authenticator app and I do not have my recovery codes.
I am still logged in on one session, but "Disable 2FA" and "Re-generate Codes"
both require the authenticator code, which I no longer have.
Could you please help me reset/disable 2FA on my account?
Account email: williamsilva1942@gmail.com
Login method: github
GitHub username (if applicable): Hawxsw
I can provide any information needed to verify ownership of the account.
Thank you.
4 Replies
a month ago
We can remove your account's 2FA after verifying that you own the account.
Please create a new public repository named Railway-2FA-Reset on the GitHub Account associated with your Railway account. Once you're done, reply to this with a link to the repository.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your 2FA has been removed.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Thank you
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved Railway • about 1 month ago