2 months ago
Hi,
Had this "Failed to get user info from Github", I did what the employee recommended here https://station.railway.com/questions/sync-with-github-issnt-working-anymore-e734e874
I was able to sign in again, but now I lost access to ALL my workspaces, and the dozens of projects that were hosted there.
How am I supposed to recover access to these????
Its really concerning.
1 Replies
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
Managed to recover my account. Now I understand what happened:
- Created my original Railway account with Github, that had email A as main email
- Months passed between
- Created 5 different workspaces, deployed +30 live projects
- Months passed between
- Decided to switch the MAIN email of my Github account to email B
- Months passed between
- Had this weird "failed to fetch user info from github". Followed the reco, deleted the github oauth app
- Tried to connect using github again. Arrived on a fresh new railway account not linked to my github account, but to my email B
- Went into panick mode
- Understood the issue, switched my main email back to email A.
- Now I have two railway accounts somehow linked to the same Github account, with different emails
Its very very very frightening and terrible UX wise. Not talking about the fact that the forum is the ONLY way to contact someone for a account lock-out issue.
I'll probably leave Railway sooner or later
Status changed to Solved brody • 2 months ago