a year ago
Good morning!
As of today, I can't access my data, either remotely or in the system architecture panel.
Both the data and backup sections are unavailable.
I still have a pending migration issue, but I don't know if this is related.
9 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
Hi there, this is likely due to the failed migration — added a ticket here and we will help sort this out for you
Best,
The Railway Team
a year ago
We've made some fixes! The Data UI is not back yet (we're looking into this) but could you please check if you are able to access the DB remotely now and everything looks good?
a year ago
Hi! Thank you for the respose. My remote access is ok now
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
But on the dashboard I can't see the data. Seems like the deployment is failed due to migration failure.
a year ago
Should be good to go. The UI seems to pass all checks on my side. Check again?
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
Good evening! Now, the deploy was restored, but the migration has failed.
Status changed to Awaiting Railway Response Railway • 11 months ago
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved jake • 11 months ago
10 months ago
✅ The ticket Storage Migration Issue has been marked as completed.