Lost access to workspace after downgrading
jackgamesftw
PROOP

7 months ago

Hi, I had this workspace which I downgraded from trial to free earlier, however as soon as it finished downgrading my page went blank and the workspace was no longer in the workspace dropdown. There was a second member in there so I'm not sure if it kept their access and removed mine depsite me creating the workspace

p sure the workspace id is 534cffb8-b47b-4501-a97c-b82a61b70efa

Solved

1 Replies

Railway
BOT

7 months ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway 7 months ago


Railway
BOT

7 months ago

✅ The internal ticket Empty workspace after downgrading has been marked as completed.


Status changed to Solved jackgamesftw 7 months ago


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