joaopedromedeiros
FREEOP
2 months ago
Hey guys
I’m having an issue accessing my account because I lost access to the email linked to it and couldn’t recover it.
I also have an active subscription, so I’d really appreciate some help on how I can recover access or change the email associated with the account.
If anyone from the team can guide me on the best way to handle this, I’d be very grateful!
5 Replies
2 months ago
did you have a GitHub account attached to your account, and if yes do you still have access to your GitHub account?
2 months ago
Then you would need to work with your email provider to regain acess to your email.
2 months ago
We do not manage your email, so that is outside our control.