Lost account access
joaopedromedeiros
FREEOP

2 months ago

Hey guys

I’m having an issue accessing my account because I lost access to the email linked to it and couldn’t recover it.

I also have an active subscription, so I’d really appreciate some help on how I can recover access or change the email associated with the account.

If anyone from the team can guide me on the best way to handle this, I’d be very grateful!

5 Replies

2 months ago

did you have a GitHub account attached to your account, and if yes do you still have access to your GitHub account?


joaopedromedeiros
FREEOP

2 months ago

I didn’t have a GitHub account linked


joaopedromedeiros
FREEOP

2 months ago

I didn’t have a GitHub account linked


2 months ago

Then you would need to work with your email provider to regain acess to your email.


2 months ago

We do not manage your email, so that is outside our control.


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