Lost account access
joaopedromedeiros
FREEOP

5 months ago

Hey guys

I’m having an issue accessing my account because I lost access to the email linked to it and couldn’t recover it.

I also have an active subscription, so I’d really appreciate some help on how I can recover access or change the email associated with the account.

If anyone from the team can guide me on the best way to handle this, I’d be very grateful!

Closed

5 Replies

5 months ago

did you have a GitHub account attached to your account, and if yes do you still have access to your GitHub account?


joaopedromedeiros
FREEOP

5 months ago

I didn’t have a GitHub account linked


joaopedromedeiros
FREEOP

5 months ago

I didn’t have a GitHub account linked


5 months ago

Then you would need to work with your email provider to regain acess to your email.


5 months ago

We do not manage your email, so that is outside our control.


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