2 months ago
So I lost access to my railway account, and well, just made a new account and tried to connect my custom domain with the project but since my first account also has that same domain connected to it, I cant seem to use my new account with the domain, so my domain is basically unusable with Railway now, what should I do?
I tried deleting the CNAME and TXT but it says the domain is unavailable.
5 Replies
2 months ago
Hey, can you share the domain that you want to remove from the old account?
2 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response passos • about 2 months ago
2 months ago
Thanks, I'll wait for the team's assistance here. It might take a bit as they are on a retreat, just gotta wait a bit.
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain with the value rw4kf8xm
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago