Lost account information when trying to point to new GitHub repo
Anonymous
FREEOP

2 months ago

Was trying to point my current MCP server hosting to a new GitHub. However seemed to lose the existing MCP deploy variables and data after disconnecting and trying to reconnect to the new Git. Even after reconnecting the Railway app is not working. When I reconnect I have lost Account level information as well (was paying for Hobby now shows as Trial). Service name was blissful-patience when live.

Solved

3 Replies

Railway
BOT

2 months ago

Your workspace currently shows as a Hobby plan but with an INACTIVE subscription state and is in a trial period, with no billing history on file. It appears no payment method was added to activate the Hobby subscription. We also see no services currently in your workspace, which means the service "blissful-patience" may have been deleted rather than just disconnected from GitHub. Disconnecting a GitHub repo from a service does not remove the service or its variables, but deleting the service itself would. Unfortunately, deleted services and their variables cannot be recovered. To get your workspace active, you'll need to add a payment method in your workspace billing settings to complete the Hobby plan subscription.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Awaiting Railway Response Railway about 2 months ago


Anonymous
FREEOP

2 months ago

Here is my old URL where I accessed in the past (project and Environment ID included): https://railway.com/project/34ccdc06-8fc9-4ae0-ac9c-5f274cfcf7b2?environmentId=6659d459-7e31-4792-865b-4a3b9949734d


2 months ago

If you would like to access that project, then you would need to log in to the Railway account that owns it.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


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