Lost Admin Access After GitHub User Became Organization
bjarki1312
FREEOP

5 months ago

Project ID: d7ac3e33-4027-4e4f-8f8e-28f47da08d79
Email: bjarkismarismarason@gmail.com

Hi, I'm having an issue with workspace access and project creation.

Originally, our Railway account was set up using a GitHub user called orkustofnun, which had a Pro subscription and several projects. Later, that GitHub user was converted into a GitHub organization, so the original login identity no longer exists.

Now I (and another team member, andrikjer@gmail.com) are owners of the GitHub organization, but we are not recognized as admins in the Railway workspace. Because of this:

I can access some existing projects (like the one with the ID above)

I can connect new GitHub repos to those projects

But I cannot create new projects or manage workspace members

Currently, we only have edit-level access, not full admin rights

We should have admin rights on Railway as GitHub org owners, but it looks like ownership is still tied to the now-deleted GitHub user.

Can someone help with either transferring ownership or restoring full access?
Let me know if you need any verification or extra info.

Best regards,
Bjarki Smári

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