Lost data after project transfer
almostserena
HOBBYOP

2 months ago

Hello, my dev transfer the wonership of a project to my account. After the transfer the data stored in this project were not updated to the latest version, can you please help?

$10 Bounty

4 Replies

uxuz
MODERATOR

2 months ago

Hey, can you please elaborate on the data part, what kind of data isn't transferred?


almostserena
HOBBYOP

2 months ago

The app streams chat conversation. The latest version of the database contained 2 conversations. After the project has been trasferred from my dev's workspace to my workspace, the app shows an older version of the contents, meaning that somehow the database went back to a previous version therefore the contents are older. Where is the last version of my app and database contents? Can you restore it?


noahd
EMPLOYEE

2 months ago

Hey there!
Unfortunately Railway is not able to restore any lost database information as it doesnt retain information outside of persistent volumes. Before doing anything revolving around the database, I highly encourage manually backing things up.

On the Railway pro plan there is a "backups" features which can be used to back up and restore the data.
Really wish I had a better answer as I understand how frustrating data related things can be.


almostserena

The app streams chat conversation. The latest version of the database contained 2 conversations. After the project has been trasferred from my dev's workspace to my workspace, the app shows an older version of the contents, meaning that somehow the database went back to a previous version therefore the contents are older. Where is the last version of my app and database contents? Can you restore it?

uxuz
MODERATOR

2 months ago

Hey, as Noah mentioned above, Railway won't be able to restore any lost data. On a different note, are you sure that you are in the correct environment within your project? There is a possibility that you are just viewing an old environment with data from the past.


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