Lost Database Data After Upgrading to Hobby Plan 2 weeks
tobitortosa
HOBBYOP

10 months ago

Hi! Good morning,

A few weeks ago, my Trial plan was paused and eventually ended due to lack of payment. I have now paid the outstanding balance and upgraded to the Hobby plan, but when I redeployed the database, all my data was lost!

I need help since I don't have any backups of this data. I tried clicking the three dots and redeploying, but not all the data appears—I’m not sure what’s happening.

The database is PostgreSQL, Deploy ID: b61d343, in the project "paginaTito".

I read that after two weeks of deletion, Railway permanently removes the database, and redeploying won't restore old data. Is there any chance you could help me recover something? It’s a simple database.

Thanks in advance!

Best regards!

Solved

1 Replies

We can't, Railway deletes your data if you enter non-payment.

- Angelo


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 4 months ago


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