a year ago
We lost pur data on the automatic deploy to metal. I got an email that said:
Deploy Crashed!
Uh oh. Your deployment for Volume Unpacker in Mindlytics crashed within the production environment.
I noticed a postgres-postdeply volume waiting to be mounted, but when trying to mount it, the only service option was my saas-frontend webservice, not my postgres service. I mounted it to saas-frontend anyway.
The postgres service has a "store-volume" volume.
I created some data on the emtpy postgres database after the loss, but that data is gone again. The postgres service was set to serverless, but I've unset that.
27 Replies
a year ago
project id please
a year ago
a year ago
we restored the data in the database from before the data was lost.
a year ago
we already restored the data.
a year ago
how have you verified that?
a year ago
there is data in the tables though?
There is just a little that one of our users added since the migration. But there is a lot missing. What is the "postgres-postdeploy" volume off to the side that has a link to "mount" it?
a year ago
that is the data that was added to the volume after the data loss, the data in the database currently is what was in the database prior to the data loss
No, sorry. There was a lot of data, and it is no longer there. I started getting complaints just after the migration. Then I loaded up the database with some demo data, which disappeared again after what looked like an auto-deploy of the stack. My demo data is no longer there.
a year ago
the data in the volume is what was in the database before the migration.
a year ago
we restored that data to what it was prior to the migration.
"the data in the volume is what was in the database before the migration." so postgress-postdeploy is my old data?
a year ago
-postdeploy is the data post migration
a year ago
no problem! rest assured, the data was put back as we found it.
a year ago
the data that is there is the data that was there prior to the migration.
My database was empty prior to migration? You think I missed that somehow? That my user's missed that fact? I guess anything is possible now-a-days.
a year ago
I cannot speak to what specific data you had in your tables prior to the migration.
Hi @Brody @Ray
I am also facing similar issue in my service, where the Postgres service got redeployed after an auto migration to metal. All the tables are lost. I tried roll back after going through the documentations, still no tables are there.
Can you please restore my previous data which were there before the auto migration happened.
The application is running in production. All the users are impacted, please help.
Project ID: 8ab109a3-6419-41b7-8aa3-0140b41337ed
a year ago
please open your own thread
a year ago
!s
Status changed to Solved brody • 12 months ago