Lost pr previews
charleshberlin
PROOP

2 months ago

I've been using railway for maybe a week or two and I set up pr-previews. Absolutely love the feature. Last night I added a new worker service to one of my environments and now prs do not even attempt to create pr previews anymore. I tried to talk to your chat but it wasn't fruitful, I've tried lots of things to try and toggle it back on, but it's like it lost my connection to GitHub. I can set the GitHub connection in the settings for the specific service but there is no integration button. Can you please advise how to fix? This is an important feature for testing my workflow

Solved

6 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


[Broadcast] Hey, Angelo here. I'm using a tool to reach out to everyone reporting this issue at once. We've been investigating why auto-deploys and PR environments silently stop triggering, and have traced it to upstream GitHub API requests not being handled gracefully on our end. We've shipped additional monitoring to measure the false positive rate and pinpoint exactly where the issue lies. We'll follow up once we land a core fix. In the meantime, disconnecting and reconnecting your repo at the service level (Settings > Source Repo) is the best workaround. Sorry for the trouble.


Status changed to Awaiting User Response Railway about 2 months ago


jtela-finres
PRO

2 months ago

Hello,

I'm having the same issue here and the workaround doesn't seem to work for me.

Do you have any update regarding this issue please ?

Thanks


Status changed to Awaiting Railway Response Railway about 2 months ago


charleshberlin
PROOP

2 months ago

The workaround does work for me, to be more specific I had to remove all the services in my environment that were connected, deploy it while disconnected, then reconnect and deploy again. Also I had to do this in the environment that my pr-previews are targeting


Thanks for sharing the more detailed workaround. For those where the simpler disconnect/reconnect isn't enough, we are actively working on a fix for the underlying issue. (We have some work that's related to this that we need to land carefully.) We'll follow up here once it has landed.


Status changed to Awaiting User Response Railway about 1 month ago


jtela-finres
PRO

a month ago

Hello,

The connection with Github seems to be back again. Did you land the fix ?

Thanks


Status changed to Awaiting Railway Response Railway 29 days ago


jtela-finres

Hello, The connection with Github seems to be back again. Did you land the fix ? Thanks

a month ago

Please open your own thread and link to the service in question.


Status changed to Awaiting User Response Railway 27 days ago


Railway
BOT

18 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 18 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...