Unfortunately, data written to the ephemeral container filesystem (outside of a persistent volume) is not recoverable. Container filesystems are temporary and do not survive redeployments, and we do not retain snapshots or backups of previous deployment filesystems. The backup and restore feature only applies to data stored in volumes. Going forward, you can attach a volume to your service to persist data like /data/data.json across deployments.

I understand the filesystem was ephemeral, but I would still like a human support engineer to confirm whether there is absolutely no way to access removed deployment storage, internal snapshots, temporary recovery data, or infrastructure-level backups from before the trial expiration.

This data is extremely important to me.

Thank you.

Confirming as a human engineer: there is no way to recover data that was stored on the ephemeral container filesystem. We do not retain removed deployment filesystems, internal snapshots, or infrastructure-level backups of container storage. Once a deployment is removed, its filesystem is gone permanently. Only data stored in a persistent volume is eligible for backup and recovery. For future protection, you can attach a volume to your service at a mount path like /data so that files persist across deployments and restarts.