24 days ago
I made a account with a project on it. It has the client's billing info but the account is attached to my google account. I would like to transfer ownership of the account to them so they can continue to use the subscription they paid for.
5 Replies
24 days ago
We cannot transfer account ownership or change the login method attached to an account. However, you can transfer the project to your client's own Railway account. Have your client create their own Railway account and subscribe to a plan, then invite them as a member of the project under Project Settings > Members. Once they've joined, click the three dots next to their name and select "Transfer Ownership." They will receive an email to confirm the transfer within 24 hours. More details are in our project transfer docs.
Status changed to Awaiting User Response Railway • 24 days ago
24 days ago
This won't work as this a hobby account not pro.
Status changed to Awaiting Railway Response Railway • 24 days ago
24 days ago
Project transfers work on Hobby plans too, not just Pro. Your client just needs to create their own Railway account and subscribe to the Hobby plan ($5/mo). Once they do, you can invite them to the project under Project Settings > Members, then transfer ownership to them.
Status changed to Awaiting User Response Railway • 24 days ago
24 days ago
Will the credit on the current account be transferred or will they be paying twice?
Status changed to Awaiting Railway Response Railway • 24 days ago
Status changed to Awaiting User Response Railway • 24 days ago
17 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 17 days ago