Hi Railway team,

I’m blocked from deploying my production services.

Project:

• Project ID: 869012b9-61e0-42d5-8a71-9982945aae5d

• Environment: production

• Services:

  • PREMVP
  • signal-cache-cron

• Repo: POLYPROPICKS/PREMVP

• Branch: main

• Latest commit that must be deployed:

  • 9bd6b71 Feed: cache proactive upcoming gap-fill

Problem:

GitHub pushes to main are not reliably triggering deployments, and manual deploys are failing from both the Railway UI and Railway CLI.

What I tried:

1. Pushed commit 9bd6b71 to GitHub successfully.

2. Railway did not automatically start deployments for PREMVP or signal-cache-cron.

3. Tried PREMVP → Deployments → menu → Deploy latest commit.

   Result:

   “Failed to trigger deployment — Problem processing request”

4. Tried the same for signal-cache-cron.

   Result:

   “Failed to trigger deployment — Problem processing request”

5. Installed Railway CLI and tried:

railway up --project 869012b9-61e0-42d5-8a71-9982945aae5d --service PREMVP --environment production --detach

Result:

error sending request for url (https://backboard.railway.com/project/.../up?serviceId=16589e39-c044-4bbd-8ffe-ef5965f92b2f)

Caused by: operation timed out

1. Tried the cron service too:

railway up --project 869012b9-61e0-42d5-8a71-9982945aae5d --service signal-cache-cron --environment production --detach

Result:

error sending request for url (https://backboard.railway.com/project/.../up?serviceId=6e5ab64c-58b7-44d1-88c7-ec788e90c3a6)

Caused by: operation timed out

Current production is still serving the old deployment. API verification confirms the new code is not live.

Could you please inspect:

• why GitHub auto-deploy is not triggering,
• why “Deploy latest commit” fails from the UI,
• why railway up times out against backboard.railway.com,
• and whether this project/service is affected by a Railway backend/backboard deployment issue?

This is blocking production deployment for both the web service and cron service.