Memory for unusually high and reduced automatically for MongoDB instance.
kmsaikrishna
PROOP

2 years ago

Was charged a lot for this test deployment. No traffic nothing. Don't know the cause I think some issue on Railway end. Can you please check.

Project-ID : 63d5687d-bbf1-48d2-ac94-4e9888322afc

10 Replies

kmsaikrishna
PROOP

2 years ago

Also I have 2 accounts on Railway as part of 2 companies, I couldn't link second account with this discord as it is already linked to the first one.


kmsaikrishna
PROOP

2 years ago

that line shows as railway up. After which the memory usage is reduced.

1275807926958821400


kmsaikrishna
PROOP

2 years ago

@Brody any help on how to get priority support for the pro plan users?


2 years ago

yeah looks like you where charged 5x what you normally pay


2 years ago

this was for sure a bug, and I'm fairly sure its since been fixed (wont happen again)
would you be okay with being compensated in credits for the memory usage you where charged for last cycle?


2 years ago

looks like angelo has answered you in your help station thread, in the future please dont create duplicate posts please, makes it hard to keep track of things.


kmsaikrishna
PROOP

2 years ago

Sorry for that.


2 years ago

no worries!


kmsaikrishna
PROOP

2 years ago

What was the issue btw? and can I check if the previous month is effected as well?


kmsaikrishna
PROOP

2 years ago

Btw. This button is not working for previous months usage. Only works on current month. Just noticed.

1275957306739265500


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