Hi, this is the project - https://railway.com/project/7fae8430-a0f9-4305-85a5-fafa51b269a0/service/b792c9a8-5bd4-4d1c-8367-0f3489a545ae/settings?environmentId=afe70a60-ab15-4799-bb57-304c6230d98d

I'd be super greatful if the limit could be raised urgently to avoid downtime, thank you!

As a temp solution I have split it between two new services. Not so urgent for now, but still would like to handle this

Hi, I’m sorry your users are experiencing downtime. Memory increases beyond the standard plan limits are only available on Enterprise, so we’re unable to raise this service’s limit to 50 GB on your current plan.

If you’d like to explore Enterprise, we can connect you with our sales team to discuss your requirements.

Ok, for the timebeing - please could you apply the same overrides that are on service dia-old to "dia-1" and "dia-2"?

I believe this was a process limit raise

Then after this, yes please do connect me with Enterprise team

Done, but we cannot raise memory without an enterprise agreement.

Also, an obligatory question: why not simply scale out the old service via replicas?

Thanks! The service is a Discord bot, so as I understand, if we scale out via replicas - we'll have multiple instances of the bot being hosted, when we only need a shard to be hosted once.

Our bot is in 150K+ servers, therefore it is using quite a lot of shards and memory. Railway has been the best hosting provider for minimal infrastructure effort (we tried hosting on VPS and a few other providers previously)

Granted Railway is way more expensive, but is a lot easier

Ah yeah, we don't allow passing in different configurations per replica, so separate services make sense here.

Could you connect me with Enterprise or someone that can support with pricing of an upgraded RAM amount please?

You can book a call with our Enterprise team to discuss RAM pricing and custom resource limits at railway.com/enterprise.