9 months ago
I am a new Railway user, (pro plan) and just finished setting up my workplace with ONLY metal services (one postgres db and one github project). I am also using two pro seats.
Despite all this, the discount is stuck at 62%. Should I delete one team seat to have the discount ? And if I do that and get the discount, will I be still able to have the discount if I add it back a few days later ?
12 Replies
9 months ago
Hello,
Given you only just signed up and are using only Metal, there is absolutely no reason I can see why you wouldn't have the full Metal discount come your next invoice on May 30th.
Thus far, you have only been charged once for $20 and that is correct as a Pro workspace itself is always going to be a minimum of $20.
Everything looks to be in order from me, there isn't anything either us of need to do here, so I hope I have alleviated your concerns!
9 months ago
It is correct depending on how you interpret the number, but like I said, theres no reason you wont hit > 80% by May 30th
9 months ago
Ill bring this back to the product team though, it is confusing in this specific case
all right, I'll come back here if it doesn't update by tomorrow or the day after
9 months ago
Sounds good, ill leave this thread open
9 months ago
@aym - we have adjusted the calculation for your scenario, you now show up as eligible and should now steadily climb to 100%
9 months ago
No problem! thank you for bringing this to our attention, and for what it's worth, you still would have got the discount come May 30th.
9 months ago
!s
Status changed to Solved brody • 9 months ago