9 months ago
Looking to get some clarity on the new discounted pricing when on all metal (80%+).
My account is showing 96% and I have been through 1 bill cycle already where I hit 80%.
Last billing cycle I upgraded the account to the Pro tier but my bill for just usage based costs last bill cycle and so far projected usage has be way higher then previous time period with no change in the amount of services or the usage / load / traffic, etc.
Wondering why my usage metrics would be increasing when all signs should be pointing to a cheaper overall bill?
(screenshots of 1 project estimate breakdown vs my whole account bill for the last few months)
Main project ID for reference: 0f9105b2-9d4d-4bc3-9922-92407d96c9f5
3 Replies
9 months ago
!t
9 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response adam • 10 months ago
9 months ago
Hello,
Your last invoice did indeed have the Metal discount applied.
As for why your costs have increased, it is because you have used more Memory, the Metal discount does not discount Memory usage, only Network and Disk, and those are not significant portions of your bill to begin with, so you have not seen that great of a reduction.
Since Railway is usage based, if you have more usage you will be billed more.
Best,
Brody
Status changed to Awaiting User Response Railway • 10 months ago
9 months ago
!s
Status changed to Solved adam • 9 months ago