a year ago
I believe the migration of my account to Metal wiped the Postgres volume that had all my tables with workflows stored on them. I can post logs just not sure which ones would be helpful to diagnose. I am hoping there is possibility of a rollback or something to get my data back.
7 Replies
a year ago
Hey there Dave,
The last deployment I see here is from 7 days ago, is that when you noticed that the tables were modified?
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
yea thats correct. I think it was on the 20th. Here is a snapshot of the logs. Can you help me pinpoint what happened ?
Attachments
Status changed to Awaiting Railway Response Railway • 12 months ago
a year ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
Will try to, at the moment, I have gone and raised this with the Platform team to see what could have happened.
a year ago
Hey Dave, can you confirm that you see your data. We have successfully performed recovery.
a year ago
Looks like at the moment I got it back. Let me just play around and I will resolve the issue.
Status changed to Awaiting Railway Response Railway • 12 months ago
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
❌ The internal ticket [Possible Stacker-181] Data lost after redeploy has been marked as canceled.
9 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago