Your workspace is currently on a trial and has been marked inactive. Trial accounts are subject to automated verification checks, and workspaces that do not pass verification are deactivated to prevent platform abuse. You can bypass trial restrictions entirely by upgrading to the Hobby plan ($5/month), which does not require verification and unlocks full platform access.

Why I did't pass the verification? or even, declared deactivated, im have been using the platform since today

Apologies, but that is not information we can disclose.

Then, how can I solve the problem?

You can resolve this by upgrading to the Hobby plan ($5/month), which automatically removes the restriction.

I have already added an amount of $12, now you are telling me that I have to upgrade to another plan

its unfair

Not sure where the $12 is coming from, but there is no billing history for your account.

How can I know the reason of the restriction?, as I told you before, I just started today

Hello?

Apologies, but that is not information we can disclose.

So, basically the only way to solve the problem is pay the subscription monthly?

Yes, subscribing to the Hobby plan ($5/month) is the only way to lift the restriction. It will be removed automatically once you subscribe.