Migration failed my services are all down
autonomous
HOBBYOP

a year ago

Today I got emails saying that all my services are down: Chatwoot, Mattermost, Outline, etc.

This is VERY SERIOUS, I cannot work, and none of our clients

Solved

5 Replies

autonomous
HOBBYOP

a year ago

for example I see this on mattermost, but i did not initiate any migration ; this seems to be an issue on your end

Attachments


autonomous
HOBBYOP

a year ago

for outline I see this, similar issue to the previous one, see screenshot

Attachments


Railway
BOT

a year ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway about 1 year ago


autonomous
HOBBYOP

a year ago

you have escaled this issue 4 days ago and still not a reply, what kind if support is this?


Status changed to Awaiting Railway Response Railway about 1 year ago


a year ago

Hi, sorry for the lack of response. your service was successfully re-migrated. As shown in your screenshots, your services were still online and only the migration had failed. We did not take your services down.

Best,

The Railway Team


Status changed to Awaiting User Response Railway about 1 year ago


Railway
BOT

a year ago

❌ The ticket Migration issue detected has been marked as canceled.


Railway
BOT

a year ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 11 months ago


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