Migration was done successfully but our database was deleted
karanjasan
PROOP

2 years ago

Hello, we successfully migrated few weeks ago, and everything was working well(the legacy mysql and the new services were all working well) but all our database tables and connections configurations was deleted yesterday, what could be the reasons. All our clients(customers) are stranded.

13 Replies

2 years ago

you performed the migration but were still connected to the legacy database, the legacy database has now been shut down.

please re-migrate the legacy database.

then look for any hardcoded database credentials and replace them with environment variables and reference variables.


karanjasan
PROOP

2 years ago

Thank you for your response. The legacy database section is empty with just "migrate" on the navbar (it is clickable, but after clicking nothing happens. How i wished i can share my scrrenshot


2 years ago

that sounds like something is bugged, could you provide a project id?


karanjasan
PROOP

2 years ago

here is the screenshot of the legacy database section: https://ibb.co/3dcMzKP


2 years ago

that for sure is bugged, project id please?


karanjasan
PROOP

2 years ago

sure: here is the project ID: 5fc47bad-5050-4ea6-ae05-4cb0b8c70b0a


2 years ago

Hi, we're looking into this, out of curiosity, what browser are you using?


karanjasan
PROOP

2 years ago

google chrome


2 years ago

do you see a loading spinner or anything when you attempt to view the Migrate tab?


karanjasan
PROOP

2 years ago

when i clicked on the migrate, it do nothing


2 years ago

Can you copy and paste the URL route you are on when you are on the Migrate tab? Do you see anything in your DevTools Console, or any errors in Network, by chance?

Something we could try, is deleting the NEW database service, this should effectively reset the migration status for you. I'm concerned about the UI not showing though, and not sure it would change the behavior.


karanjasan
PROOP

2 years ago

This is the url on the legacy database: https://railway.app/project/5fc47bad-5050-4ea6-ae05-4cb0b8c70b0a/plugin/f108a31f-813a-4bb9-99f3-7e1ce41977fb/data

on the devTools console and Network this is the only error i saw on the console: https://ibb.co/f92bbdg on the Network i didnt see any error there


2 years ago

karanjasan, are you still facing this issue?


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