Hey there! We've found the following might help you get unblocked faster:

• 🧵 KaisVault Platform Backend Deployment Failing with 502 Error

• 🧵 Service deploy but not working

• 🧵 [cal.com](cal.com) template issue

If you find the answer from one of these, please let us know by solving the thread!

Seems there's an error in your Dockerfile?

Are you using the MOUNT command somewhere? Can you share your Dockerfile?

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

My docker file is:

ARG VERSION=latest

FROM grafana/tempo:${VERSION}

COPY tempo.yml /etc/tempo/tempo.yml

CMD ["-config.file=/etc/tempo/tempo.yml"]

My gut feeling here is that there isn't a valid start to the Tempo image. Is that how you start Tempo on your machine?

I can build and run successfully on my machine:/

🛠️ The ticket Error notification issue for users has been marked as in progress.

✅ The ticket Error notification issue for users has been marked as completed.

We diagnosed that the issue is that there is a /tempo file already in the image, so when Railway tries to mount the volume to /tempo it fails. We've updated the error message that is returned in this case to make it clearer what is happening, but you need to change the mount path for the volume so it doesn't conflict with an existing file.

You can see the copy command in the tempo Dockerfile here.