Missing menu items

Happens on mobile and desktop, where's the template and the earnings button?
I also noticed you guys have been messing around with the menu card in the desktop lately, this may have caused it?

30 Replies

N/A


menu options in /account

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brody
EMPLOYEE

a year ago

this is actually intended, your profile is now seprate from the workspace, click the dropdown to see what i mean


oh. my god.


brody
EMPLOYEE

a year ago

is that a good or bad reaction?


yep found it


i'm confused


brody
EMPLOYEE

a year ago

you know how going from hobby to pro requires a whole new workspace?


yes.


brody
EMPLOYEE

a year ago

then im sure you have seen many confused users for that flow right?


but why would earnings and templates be related to my workspace and not my profile


brody
EMPLOYEE

a year ago

because the templates are published under the workspace


ok, makes sense


and how does this fix it


brody
EMPLOYEE

a year ago

with these changes, users can from from trial all the way to pro without having to create a new workspace


gotcha


I really hope this change doesn't confuse users even more lmfao


maybe it was just me since I was used to the old layout?


🤓


brody
EMPLOYEE

a year ago

this change will bring the product into alignment with users think the upgrade flow should naturally work, i can't count how many times ive been asked how to upgrade the hobby account to pro and why doing that creates a new workspace


gotcha, thanks for the explanation king


brody
EMPLOYEE

a year ago

so yeah for sure it can be drastic change for users used to the old layout, caught me off guard too


it's only a matter of getting used to it (again)


<:kekw:788259314607325204>


brody
EMPLOYEE

a year ago

let us know if you find any bugs with the new layout and stuff


paulo
EMPLOYEE

a year ago

Yep, sorry about the experience. Am open to ideas, but we are also kind of trying to push this through fast so the cleanup can happen, as with things in this state we have a bunch of technical barriers blocking some UX improvements


paulo
EMPLOYEE

a year ago

and please, if people are getting confused ping me, I will try to collect those feedbacks to make it better


paulo
EMPLOYEE

a year ago

ccing @Parker as he may be interested in the UX discussions here


np Paulo I thought it was a bug at first lol. but it indeed is a confusing change… my 2 cents
-> there's no visual indication that settings are separated between profile and workspace
-> nothing guides/communicates to the user to look into the workspace for specific settings

maybe a header that says
"Personal settings"
"Workspace settings"
would help?


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